Helpdesk


In the unlikely event of a problem with any of the Vantage Broadband supplied services, systems and equipment; please give us a ring on (07) 5551 0117 and tell us the details. If we cannot resolve the problem over the phone, we will then make an appointment for a Vantage Broadband service team member to visit your premises and fix or replace the problem item. If you prefer, you can lodge a service ticket yourself on this website.

Onsite services are also available to connect your other electronic devices to the services, like setting up the Wi-Fi for desktops, laptops, tablets and smartphones, setting up Internet SIP phones and video phones, setting up home theater equipment and all related activities.  Call us for an appointment to visit, or lodge your questions on our helpdesk ticketing system.