Policies


Acceptable Use Policy aka Fair Use Policy

Credit Policy

Hardship Policy

Privacy Policy

Website Terms of Use

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and ...


This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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This is our 'Fair Use Policy' also known as 'Acceptable Use Policy' for the use of Vantage Broadband Internet Services, furtherwise named as the "Service".   The Fair Use Policy applies to all residential customers and all users of our Service.

The residential broadband networks are a shared facility whereas many customer...


We all fall on tough times now and then.  And in the unlucky event that you temporarily ran out of money to pay for your daily needs, the last thing you would want is that your broadband Internet Service and/or broadband phone service gets disconnected due to prolonged non-payment.  You will need your Internet conection to look for new jobs and apply online or otherwise look for an income.

In the event of genuine hardshi...